Want to allow your clients to purchase a package and redeem credits against multiple services? ok, you've been able to do that for a while, but what if you only want to issue 5 credits, and each credit can be used for one of many services?
This can now be done with the use of Service Collections. Service Collections allow you to group together many service types - they can be any service type (Training, daycare, grooming, boarding, group service, individual service, etc.). When a client is issued a credit for a Service Collection, they are issued 1 credit for all Services within the Collection. When one of those credits are reserved or used on a booking, it will debit all credits issued as part of the collection (the same is true of the reverse, if the credit is later released, one credit for all Services grouped in the Collection are made available).
This will make it possible for programs where a client might purchase a Package or Membership and gain access to multiple services and not need to create complex service groupings and redemption limits. One Collection for many options - try it out!
Configuring pet care pricing for any booking system can be administratively challenging. There are often many variations that can change the price of a service offered. Some of these can be handled by packages or add-ons - like providing a discounted package of 10 daycare stays, or charging more for the nail trim add-on.
In some cases those types of adjustments cannot work - what if you want a single service for grooming, but need to charge more for a large dog? Or if you want to provide a flat 10% discount for specific members or specialty clients? You may even need to charge more for clients who's pets have special needs and you've tagged them as such, or for visits that are outside of your service range.
You can do all of this and more with the new Dynamic Pricing functionality. Available on subscribed Team and Business plans. Learn more by reading the help article.
Intake Forms may now be created as single pet forms (the current standard) allowing you to place form fields in any order. They may also be created as multi-pet forms, separating client and pet fields but allowing the client to add information on up to 10 pets.
As always, these forms can be sent individually or included within the booking process to gather information on all pets being registered.
Learn more about multi-pet forms by reading the help doc.
Today we've launched an update to how custom data attributes are created and updated on client and pet profiles.
Previously all fields created for Intake Forms would populate client and pet profiles with submitted data and could be updated by editing the profile. Now this relationship is separate.
Fields on Intake Forms may still update custom attributes saved on client profiles, but it is not required. And you may choose which attributes to display on client and pet profiles.
Manually updating attributes is easier as well, having moved from the edit profile page to a modal window on the profile itself. You may organize these fields in a way that suits your business as well!
Check the help doc for more information on the changes to custom attributes.
Ever wish the software could charge clients on the day of their booking, or charge weekly for services used, and do so automatically?
Now BusyPaws can do this and more. Payment Terms allow you to customize due dates for full or partial payments on any invoice - and automate collection of those terms by charging stored cards. Read more about configuring Payment Terms in the Help Center.
Automated Billing allows you to set a frequency to issue new invoices (Daily/Weekly/Monthly), generates preview invoices nightly for clients who have uninvoiced bookings in the past or future and combined with Payment Terms can automatically collect payment when issued or at a date thereafter! Learn more about how to configure Automatic Billing here, and please let us know how you're making use of these features in your business.
Tasks are a new feature within BusyPaws to enable you to track and assign the most important activities that need to be accomplished within your business.
@mention or assign team members to ensure they receive notifications and updates, tag #clients or ##pets to generate quick links to their respective profiles.
There are many ways to use Tasks within your workflows. Check out the help article to learn more about using Tasks in your business.